ZHIMING GROUP guarantees all products (Power Capacitors, Capacitor Contactors, Current Transformers, Capacitor Controllers, Reactors, Power Meters) are brand new, manufactured with advanced technology and premium materials, strictly complying with contractual specifications for quality, performance, and technical requirements. Supporting documentation includes:
• Certificates of Conformity (ISO 9001, IEC 60831)
• Material Origin Certificates
• Factory Test Reports (including capacitance tolerance, voltage withstand, and loss tangent tests)
Technical Quality Pledge
- Design Excellence: Supply field-proven capacitor designs with ≥100,000-hour operational reliability, tailored to your voltage class (400V-690V) and harmonic conditions.
- Process Control:
- Implement a dual inspection system (operator self-check + QA re-inspection)
- Reject units exceeding ±3% capacitance tolerance or with >0.2W/kvar losses
- On-Site Support:
- Assign certified engineers for installation supervision
- Provide harmonic analysis and compensation tuning services
- Rapid Response:
- 4-hour remote diagnosis for operational faults
- Replace defective units within 72 hours (domestic) / 7 days (international)
Service Commitment
1. Pre-Delivery
• 3D installation drawings for cabinet integration
• Customized kvar configurations (5-100kvar/unit)
2. Post-Delivery
✓ Training: Free operation & maintenance training (including safety protocols for capacitor bank maintenance)
✓ Spare Parts: Maintain ≥$500,000 inventory of replacement parts (including bushings, discharge resistors, and protective relays)
✓ Emergency Response:
- Local technicians dispatched within 2 hours (China)
- Overseas support via 24/7 video guidance + express spare parts shipment
3. Warranty Terms
• 18 months after delivery OR
• 12 months after commissioning
(whichever occurs first)
4. Post-Warranty
• Lifetime technical support
• Only charge travel costs + labor fees for repairs
