{"id":9,"date":"2025-07-21T17:05:35","date_gmt":"2025-07-21T09:05:35","guid":{"rendered":"https:\/\/mediumslateblue-chimpanzee-835813.hostingersite.com\/?page_id=9"},"modified":"2026-02-10T13:58:23","modified_gmt":"2026-02-10T05:58:23","slug":"service-support","status":"publish","type":"page","link":"https:\/\/zmgs-global.com\/tr\/service-support","title":{"rendered":"Servis ve Destek"},"content":{"rendered":"

ZHIMING GROUP guarantees all products (Power Capacitors, Capacitor Contactors, Current Transformers, Capacitor Controllers, Reactors, Power Meters) are \u200b\u200bbrand new\u200b<\/strong>\u200b, manufactured with \u200b\u200badvanced technology\u200b<\/strong>\u200b and \u200b\u200bpremium materials\u200b<\/strong>\u200b, strictly complying with contractual specifications for quality, performance, and technical requirements. Supporting documentation includes:<\/p>\n\n\n\n

\u2022 \u200b\u200bCertificates of Conformity\u200b<\/strong>\u200b (ISO 9001, IEC 60831)
\u2022 \u200b\u200bMaterial Origin Certificates\u200b<\/strong>\u200b
\u2022 \u200b\u200bFactory Test Reports\u200b<\/strong>\u200b (including capacitance tolerance, voltage withstand, and loss tangent tests)<\/p>\n\n\n\n

\n
\n

\u200b\u200bTechnical Quality Pledge\u200b<\/strong>\u200b<\/h2>\n\n\n\n
    \n
  1. \u200b\u200bDesign Excellence\u200b<\/strong>\u200b: Supply \u200b\u200bfield-proven\u200b<\/strong>\u200b capacitor designs with \u2265100,000-hour operational reliability, tailored to your voltage class (400V-690V) and harmonic conditions.<\/li>\n\n\n\n
  2. \u200b\u200bProcess Control\u200b<\/strong>\u200b:\n
      \n
    • Implement \u200b\u200ba dual inspection system\u200b<\/strong>\u200b (operator self-check + QA re-inspection)<\/li>\n\n\n\n
    • Reject units exceeding \u00b13% capacitance tolerance or with >0.2W\/kvar losses<\/li>\n<\/ul>\n<\/li>\n\n\n\n
    • \u200b\u200bOn-Site Support\u200b<\/strong>\u200b:\n
        \n
      • Assign \u200b\u200bcertified engineers\u200b<\/strong>\u200b for installation supervision<\/li>\n\n\n\n
      • Provide \u200b\u200bharmonic analysis\u200b<\/strong>\u200b and \u200b\u200bcompensation tuning\u200b<\/strong>\u200b services<\/li>\n<\/ul>\n<\/li>\n\n\n\n
      • \u200b\u200bRapid Response\u200b<\/strong>\u200b:\n
          \n
        • 4-hour remote diagnosis for operational faults<\/li>\n\n\n\n
        • Replace defective units within \u200b\u200b72 hours\u200b<\/strong>\u200b (domestic) \/ \u200b\u200b7 days\u200b<\/strong>\u200b (international)<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/div>\n\n\n\n
          \n

          Service Commitment\u200b<\/strong>\u200b<\/h2>\n\n\n\n

          \u200b\u200b1. Pre-Delivery\u200b<\/strong>\u200b
          \u2022 3D installation drawings for cabinet integration
          \u2022 Customized kvar configurations (5-100kvar\/unit)<\/p>\n\n\n\n

          \u200b\u200b2. Post-Delivery\u200b<\/strong>\u200b
          \u2713 \u200b\u200bTraining\u200b<\/strong>\u200b: Free operation & maintenance training (including safety protocols for capacitor bank maintenance)
          \u2713 \u200b\u200bSpare Parts\u200b<\/strong>\u200b: Maintain \u2265$500,000 inventory of replacement parts (including bushings, discharge resistors, and protective relays)
          \u2713 \u200b\u200bEmergency Response\u200b<\/strong>\u200b:<\/p>\n\n\n\n

            \n
          • Local technicians dispatched within \u200b\u200b2 hours\u200b<\/strong>\u200b (China)<\/li>\n\n\n\n
          • Overseas support via \u200b\u200b24\/7 video guidance\u200b<\/strong>\u200b + express spare parts shipment<\/li>\n<\/ul>\n\n\n\n

            \u200b\u200b3. Warranty Terms\u200b<\/strong>\u200b
            \u2022 \u200b\u200b18 months\u200b<\/strong>\u200b after delivery \u200b\u200bOR\u200b<\/strong>\u200b
            \u2022 \u200b\u200b12 months\u200b<\/strong>\u200b after commissioning
            (whichever occurs first)<\/em><\/p>\n\n\n\n

            \u200b\u200b4. Post-Warranty\u200b<\/strong>\u200b
            \u2022 Lifetime technical support
            \u2022 Only charge \u200b\u200btravel costs + labor fees\u200b<\/strong>\u200b for repairs<\/p>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"ZHIMING GROUP guarantees all products (Power Capacitors, Capacitor Contactors, Current Transformers, Capacitor Controllers, Reactors, Power Meters) are \u200b\u200bbrand new\u200b\u200b, manufactured with \u200b\u200badvanced technology\u200b\u200b and \u200b\u200bpremium materials\u200b\u200b, strictly complying with contractual specifications for quality, performance, and technical requirements. Supporting documentation includes: \u2022 \u200b\u200bCertificates of Conformity\u200b\u200b (ISO 9001, IEC 60831)\u2022 \u200b\u200bMaterial Origin Certificates\u200b\u200b\u2022 \u200b\u200bFactory Test Reports\u200b\u200b (including […]","protected":false},"author":1,"featured_media":968,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/zmgs-global.com\/tr\/wp-json\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zmgs-global.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zmgs-global.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zmgs-global.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zmgs-global.com\/tr\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":0,"href":"https:\/\/zmgs-global.com\/tr\/wp-json\/wp\/v2\/pages\/9\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zmgs-global.com\/tr\/wp-json\/wp\/v2\/media\/968"}],"wp:attachment":[{"href":"https:\/\/zmgs-global.com\/tr\/wp-json\/wp\/v2\/media?parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}