{"id":9,"date":"2025-07-21T17:05:35","date_gmt":"2025-07-21T09:05:35","guid":{"rendered":"https:\/\/mediumslateblue-chimpanzee-835813.hostingersite.com\/?page_id=9"},"modified":"2026-02-10T13:58:23","modified_gmt":"2026-02-10T05:58:23","slug":"service-support","status":"publish","type":"page","link":"https:\/\/zmgs-global.com\/id\/service-support","title":{"rendered":"Layanan &amp; Dukungan"},"content":{"rendered":"<p>ZHIMING GROUP menjamin semua produk (Kapasitor Daya, Kontaktor Kapasitor, Trafo Arus, Pengontrol Kapasitor, Reaktor, Pengukur Daya) adalah<strong>merek baru<\/strong>diproduksi dengan<strong>teknologi canggih<\/strong>dan<strong>bahan premium<\/strong>yang secara ketat mematuhi spesifikasi kontrak untuk kualitas, kinerja, dan persyaratan teknis. Dokumentasi pendukung meliputi:<\/p>\n\n\n\n<p>-<strong>Sertifikat Kesesuaian<\/strong>(ISO 9001, IEC 60831)<br>-<strong>Sertifikat Asal Bahan<\/strong>\u200b<br>-<strong>Laporan Uji Pabrik<\/strong>(termasuk toleransi kapasitansi, ketahanan tegangan, dan uji tangen rugi-rugi)<\/p>\n\n\n\n<div class=\"wp-block-columns pt-40 pb-40 pl-40 pr-40 light is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">\u200b<strong>Janji Kualitas Teknis<\/strong>\u200b<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u200b<strong>Keunggulan Desain<\/strong>: Pasokan<strong>terbukti di lapangan<\/strong>desain kapasitor dengan keandalan operasional \u2265100.000 jam, disesuaikan dengan kelas tegangan (400V-690V) dan kondisi harmonik.<\/li>\n\n\n\n<li>\u200b<strong>Kontrol Proses<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Menerapkan<strong>sistem inspeksi ganda<\/strong>(pemeriksaan mandiri operator + pemeriksaan ulang QA)<\/li>\n\n\n\n<li>Tolak unit yang melebihi toleransi kapasitansi \u00b13% atau dengan kerugian&gt; 0,2W\/kvar<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>\u200b<strong>Dukungan di Tempat<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Tetapkan<strong>insinyur bersertifikat<\/strong>untuk pengawasan instalasi<\/li>\n\n\n\n<li>Menyediakan<strong>analisis harmonik<\/strong>dan<strong>penyetelan kompensasi<\/strong>layanan<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>\u200b<strong>Respon Cepat<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Diagnosis jarak jauh 4 jam untuk kesalahan operasional<\/li>\n\n\n\n<li>Mengganti unit yang rusak di dalam<strong>72 jam<\/strong>(domestik) \/<strong>7 hari<\/strong>(internasional)<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\"><strong>Komitmen Layanan<\/strong>\u200b<\/h2>\n\n\n\n<p>\u200b<strong>1. Pra-Pengiriman<\/strong>\u200b<br>- Gambar instalasi 3D untuk integrasi kabinet<br>- Konfigurasi kvar yang disesuaikan (5-100kvar\/unit)<\/p>\n\n\n\n<p>\u200b<strong>2. Pasca Pengiriman<\/strong>\u200b<br>\u2713<strong>Pelatihan<\/strong>: Pelatihan pengoperasian &amp; pemeliharaan gratis (termasuk protokol keselamatan untuk pemeliharaan bank kapasitor)<br>\u2713<strong>Suku Cadang<\/strong>: Memelihara \u2265$500.000 inventaris suku cadang pengganti (termasuk bushing, resistor pelepasan, dan relai pelindung)<br>\u2713<strong>Tanggap Darurat<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Teknisi lokal dikirim dalam<strong>2 jam<\/strong>(Tiongkok)<\/li>\n\n\n\n<li>Dukungan luar negeri melalui<strong>Panduan video 24\/7<\/strong>+ pengiriman suku cadang ekspres<\/li>\n<\/ul>\n\n\n\n<p>\u200b<strong>3. Ketentuan Garansi<\/strong>\u200b<br>-<strong>18 bulan<\/strong>setelah melahirkan<strong>ATAU<\/strong>\u200b<br>-<strong>12 bulan<\/strong>setelah commissioning<br><em>(mana yang lebih dulu terjadi)<\/em><\/p>\n\n\n\n<p>\u200b<strong>4. Pasca-Garansi<\/strong>\u200b<br>- Dukungan teknis seumur hidup<br>- Hanya mengisi daya<strong>biaya perjalanan + biaya tenaga kerja<\/strong>untuk perbaikan<\/p>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"ZHIMING GROUP guarantees all products (Power Capacitors, Capacitor Contactors, Current Transformers, Capacitor Controllers, Reactors, Power Meters) are \u200b\u200bbrand new\u200b\u200b, manufactured with \u200b\u200badvanced technology\u200b\u200b and \u200b\u200bpremium materials\u200b\u200b, strictly complying with contractual specifications for quality, performance, and technical requirements. Supporting documentation includes: \u2022 \u200b\u200bCertificates of Conformity\u200b\u200b (ISO 9001, IEC 60831)\u2022 \u200b\u200bMaterial Origin Certificates\u200b\u200b\u2022 \u200b\u200bFactory Test Reports\u200b\u200b (including [&hellip;]","protected":false},"author":1,"featured_media":968,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/zmgs-global.com\/id\/wp-json\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zmgs-global.com\/id\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zmgs-global.com\/id\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zmgs-global.com\/id\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zmgs-global.com\/id\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":0,"href":"https:\/\/zmgs-global.com\/id\/wp-json\/wp\/v2\/pages\/9\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zmgs-global.com\/id\/wp-json\/wp\/v2\/media\/968"}],"wp:attachment":[{"href":"https:\/\/zmgs-global.com\/id\/wp-json\/wp\/v2\/media?parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}